Attendee Experience Coordinator.
We’re on the hunt for an attendee experience coordinator to help deliver our flagship project, Something Digital, in October this year.

This is a part-time contract role (16 hours per week) running from mid-July to early November 2020. 

Despite the madness that has been thrown at us this year, we are excited that this project will be going ahead as a hybrid event with both in-person and online components this October. The successful candidate will be someone who loves working with people, thrives on working in the unknown and will bring a creative and innovative approach to our team.

About Bright Humans

We design outstanding human-centred experiences which build capabilities, inspire creativity and strengthen ecosystems.

We don’t fit a neat box or industry. We are part project managers, marketers, curators, event managers, user experience designers, artists, hosts, geeks, friends, collaborators.

Our strength lies in our ability to take lofty goals and raw ideas and to turn them into projects and experiences which bring communities together.

Our flagship event, Something Digital, was launched in 2018 is focused on strengthening Queensland’s digital economy.

Through its initiatives, Something Digital provides our ecosystem with opportunities building digital capabilities, facilitating collaboration and showcasing some of the great innovations happening right here in our backyard.

About the role

This role will have a primary focus on Something Digital which is running as a 4 day hybrid festival (part in-person part online) in October this year.

The attendee experience coordinator will play a key role in setting up and managing our virtual event hub in the lead up to and during the festival. You will also be highly involved in managing festival attendees.

Working closely with one of our founders, you will be involved in tasks such as:
  • Setting up the virtual event hub
  • Working out how the virtual hub can be leveraged to it's fullest ability
  • Defining processes for smooth running and execution through to the festival
  • Managing the virtual hub during the festival in October
  • Writing and creating attendee emails
  • Assisting with attendee management in the lead up to the October festival
  • Assisting with the preparation, management and running of Open Studios on the final day of the Festival
  • Other adhoc tasks as required including helping with other events

About you

We are looking for someone who is tech savvy and enjoys working with new systems and processes. You do not need to be a programmer, but you need to 'get tech' and be able to work things out on the fly.

You also should like working with people as this role also with require you to communicate with attendees in the lead up to and throughout Something Digital.

Key skills:
  • Proven experience with working with CMS systems (the attendee hub will be set up via CMS)
  • Comfort working with new online systems and switching between different platforms
  • Process orientated (you will be involved with designing and executing workflows)
  • Excellent written and verbal communication
  • Desirable: Some experience in Wordpress (the Something Digital website is built in Wordpress)
  • Desirable: Familiarity with email marketing systems (Mailchimp, Vision6 etc)
  • Nice to have: Some familiarity with Adobe Photoshop and/or Illustrator
Key traits:
  • Not afraid of thinking differently and looking at better ways of doing things
  • Comfortable working in a consistently changing environment
  • Ability to work independently and take initiative
  • Fast learner
  • Decisive
  • Have great attention to detail
  • Proactive & Enthusiastic
  • Ability to multi-task
  • Not afraid of getting stuck into any task!
We are a small company with an all hands on deck approach, which means that everyone needs to pitch in and help with all tasks. Sense of humour and ability to work with a close-knit team is essential too!

Logistical info

Contract role: 2 days per week (16 hours). Ideally Tuesday and Thursday.
Start: July.
End: Early November.
Location: Based in the cafe precinct of Teneriffe (office dog included).

Application details

  • All applications should be addressed to our co-founder Lisa
  • Please apply using the button below (applications emailed directly will not be accepted)
  • Applications close Friday 3rd July, however, we will begin interviewing candidates of choice prior to this date, so we encourage you to apply ASAP.